User Stories
Langfuse users share their experiences with the platform.
All posts
Canva
How Canva built an Agentic Support Experience using Langfuse
"Langfuse hits the sweet spot between engineering requirements and empowerment of non-technical users to contribute their domain expertise."
Khan Academy
Khan Academy uses Langfuse's LLM Engineering platform to build Khanmigo AI
"Langfuse has enabled our developers to get extremely fast feedback. It's fundamental to how our developers understand their AI implementations."
Magic Patterns
Building AI Design Tools at Scale
"When a customer pings us, we pop open Langfuse to understand what's going on. It keeps customer support resolutions at less than 8 minutes on average."
Merck
How Merck is serving 80+ AI project teams globally on Langfuse
"Langfuse enables us to track every prompt, response, cost, and latency in real time, turning black-box models into auditable, optimizable assets."
SumUp
AI-Powered first level support for 4 million merchants
"Building on Langfuse we saved 30% of external BPO cost by deflecting 50% of support conversations to AI."
Cresta
How Cresta traces multi-service AI agent pipelines with Langfuse
"Langfuse has made it a lot easier for us at Cresta to iterate on LLM behavior. It has sped up how quickly we can test, learn, improve the model, and build great AI agents."
More coming soon! Thousands of teams are building on Langfuse – we are just getting started telling their stories.
Longest-standing adopters
Canva, SumUp, Khan Academy, Magic Patterns, Merck, Twilio, Samsara, Adobe, Telus, Intuit, Circleback, freee, Pigment.
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